Privacy Policy

1. Who we are

chubbycheeks ("we", "us", "our") operates the website https://chubbycheeks.co.

We provide a peer-to-peer marketplace that enables parents and caregivers to list, rent, and hire baby and children's equipment.

For the purposes of UK data protection law, we are the data controller.

Contact email: hello@chubbycheeks.co

2. Information we collect

We may collect and process the following information:

a) Information you provide

• Name
• Email address
• Account login details
• Messages sent via the platform
• Listings, photos, and descriptions
• Payment and transaction information (handled via third-party providers)

b) Automatically collected information

• IP address
• Device and browser type
• Usage data (pages visited, actions taken)
• Cookies and similar technologies

3. How we use your information

We use your information to:

• Create and manage user accounts
• Facilitate rentals and communication between users
• Process payments and deposits
• Provide customer support
• Improve and secure the platform
• Comply with legal obligations

We do not sell personal data.

4. Legal basis for processing

We process personal data under the following legal bases:

• Performance of a contract
• Legitimate interests
• Legal obligations
• Consent (where required)

5. Payments

Payments are processed by trusted third-party payment providers.

We do not store full payment card details on our servers.

6. Sharing your data

We may share data with:

• Other users (only what is necessary to complete a rental)
• Payment and identity verification providers
• Hosting, analytics, and email providers
• Law enforcement or regulators where legally required

7. Children's data

chubbycheeks is not intended for use by children under 18.

We do not knowingly collect personal data from children.

8. Data retention

We retain personal data only as long as necessary to:

• Provide services
• Meet legal and regulatory obligations
• Resolve disputes

9. Your rights

Under UK GDPR, you have the right to:

• Access your data
• Rectify inaccurate data
• Request deletion
• Restrict or object to processing
• Data portability
• Withdraw consent

Requests can be sent to hello@chubbycheeks.co

10. Cookies

We use cookies for functionality, analytics, and security.

You can manage cookies via your browser settings.

11. Security

We use reasonable technical and organisational measures to protect data, but no system is completely secure.